Maxwinmy Terms and Conditions – Malaysia Platform Usage Policy

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and maxwinmy ("Platform", "us"). These Terms govern your use of the maxwinmy.onl website, the maxwinmy mobile app, and all services offered under the maxwinmy name.

By completing the account registration process, making your first deposit, or simply accessing any section of the maxwinmy platform, you are deemed to have fully accepted and agreed to these Terms. If you are acting on behalf of a company or organisation, you also confirm that you have the authority to bind that entity to these Terms.

Maxwinmy reserves the right to change, amend or replace any part of these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Continued use of the platform following any amendment constitutes your acceptance of those changes.

2. Eligibility & Registration

To register and use maxwinmy services, you must meet the following eligibility requirements:

• Be at least 18 years old on the date of registration.
• Have full legal capacity to enter into binding agreements.
• Not subject to any local legal restriction that prohibits participation in online gaming activities.
• Has never had an account closed or suspended by maxwinmy previously for a breach of the Terms.
• Act in your own personal capacity and not as a representative or agent of another party.

Each individual is only permitted to hold one account only at maxwinmy. Multiple account registrations by the same individual are prohibited and may result in the cancellation of all associated accounts and forfeiture of any existing balances.

3. User Account

During registration, you are required to provide accurate, complete, and up-to-date information. You are responsible for keeping your account information current should any changes occur. maxwinmy is not liable for any losses arising from inaccurate information you have provided.

You are solely responsible for the security of your account login credentials, including your username and password. Do not share your login details with anyone. If you suspect unauthorised access to your account, please contact our support team immediately.

• Passwords must contain at least 8 characters, including uppercase letters, lowercase letters, and numbers.
• Maxwinmy recommends enabling two-factor authentication (2FA) for added security.
• You are responsible for all activities that occur in your account, whether authorised or not.
• Accounts inactive for more than 12 consecutive months may be closed by maxwinmy after notice has been given.

4. Deposit & Withdrawal

Maxwinmy supports a wide range of local Malaysia payment methods including FPX, bank transfers to Maybank, CIMB, Public Bank, RHB, Touch 'n Go eWallet and Boost. All deposits and withdrawals are processed in Malaysian Ringgit (MYR).

Deposit:

• The minimum deposit is MYR 10 per transaction.
• Deposits are processed automatically and are typically credited to your account within 5 minutes.
• Maxwinmy does not charge any fees for deposits; however, your bank or payment provider may apply their own charges.
• Deposited funds may only be used for gaming purposes on the maxwinmy platform.

Withdrawal:

• The minimum withdrawal amount is MYR 30 per transaction.
• All withdrawals will be processed within 15 minutes to 2 hours on business days.
• Withdrawals will only be approved after your KYC verification is fully completed.
• Maxwinmy reserves the right to delay withdrawals by up to 5 business days for security review purposes where necessary.
• Withdrawals will be returned to the original payment method used for the deposit, except in specific circumstances that require an alternative method.

5. Bonuses & Promotions

Maxwinmy offers a variety of bonuses and promotions from time to time, including welcome bonuses, deposit bonuses, cashback, referral bonuses and seasonal promotions. Each bonus is subject to specific terms that will be stated on the relevant promotions page.

The general terms that apply to all maxwinmy bonuses are as follows:

• Each bonus carries a wagering requirement that must be met before a withdrawal is permitted. Wagering requirements are typically between 10x and 30x the bonus value, depending on the promotion type.
• Bonuses may only be claimed by eligible members within the specified promotional period.
• Each member may claim each type of bonus once only, unless otherwise stated.
• Maxwinmy reserves the right to void any bonus obtained through unauthorised means or misuse of the promotions system.
• Bonuses cannot be directly converted to cash without meeting the specified wagering requirements.
• Maxwinmy reserves the right to modify, suspend or cancel any promotion at any time without prior notice.

6. Game Rules

All games available on maxwinmy, including slots, Live Casino, sports betting, Fish Shooting Games, and table games, are subject to their respective specific rules, which can be found on the relevant game page.

General principles that apply to all games on maxwinmy:

• All games use a Random Number Generator (RNG) certified by independent testing bodies to ensure the fairness and randomness of every outcome.
• The results of all games are final once determined by the system and cannot be altered.
• In the event of a technical disruption during a game session, maxwinmy will use system records to determine a fair outcome.
• For sports betting, bets that have been placed cannot be cancelled except in situations where a match is cancelled or postponed in accordance with the established policy.
• Maxwinmy reserves the right to void any wagers or games suspected of involving fraud or manipulation.

7. Prohibited Activities

The following activities are strictly prohibited on the maxwinmy platform and may result in immediate account closure, forfeiture of balance, and legal action:

• Identity fraud: Registering or using an account with a false identity or inaccurate information.
• Money laundering: Using the maxwinmy platform for money laundering or any other unlawful financial activity.
• Use of bots or automated software: Using any software, scripts, or automated tools to interact with the platform without written authorization from maxwinmy.
• Hacking or system interference: Any attempt to gain unauthorized access to, interfere with, or damage maxwinmy's infrastructure or systems.
• Bonus abuse: Registering multiple accounts to claim bonuses repeatedly or using other methods to abuse the promotions system.
• Unauthorised collusion: Colluding with other players in games that should not involve cooperation in order to gain an unfair advantage.
• Account sharing: Sharing your account or login credentials with any other party.

8. Intellectual Property

All content on the maxwinmy platform, including but not limited to logos, brand names, website design, graphics, text, software code, user interfaces, and game content, is the exclusive intellectual property of maxwinmy or its legitimate licensors.

You are not permitted to:

• Duplicating, modifying, distributing, displaying, or exploiting any maxwinmy platform content for commercial purposes without prior written consent.
• Creating derivative works based on maxwinmy content.
• Using the maxwinmy name, logo, or trademarks in any context without written authorization.
• Downloading or storing game content outside the designated platform.

Any violation of these intellectual property rights may result in legal action by maxwinmy.

9. Limitation of Liability

Maxwinmy provides its platform and services "as is" without any express or implied warranties. To the extent permitted by applicable law, maxwinmy is not liable for:

• Losses or loss of profits arising from the use of or inability to use the platform.
• Service disruptions due to system maintenance, technical issues, or circumstances beyond our control.
• Losses resulting from unauthorised access to your account due to your own negligence in safeguarding your login credentials.
• Unsatisfactory game outcomes, as all games utilise a fair RNG system.
• Content or information provided by third parties that may be accessible through the platform.

Under no circumstances shall maxwinmy's maximum liability to you exceed the total amount deposited by you in the 30 days prior to the relevant claim arising.

10. Account Closure

Closure by Member: You may close your maxwinmy account at any time by contacting our support team. Prior to closure, all outstanding bonus wagering requirements must be fulfilled, and any eligible balance may be withdrawn following standard procedures.

Closure by maxwinmy: maxwinmy reserves the right to suspend or close your account without prior notice if:

• You have breached any term in this document.
• Maxwinmy suspects fraud, money laundering or other illegal activity.
• You provided false information during registration or the KYC process.
• You are found to hold multiple accounts.
• You have requested self-exclusion under the Responsible Gaming programme.

If an account is closed due to a breach of the Terms, maxwinmy reserves the right to withhold any balance associated with fraudulent activity or the breach in question.

11. Privacy Policy

The collection, use, and protection of your personal data by maxwinmy is governed by our separate Privacy Policy. That Privacy Policy forms part of these Terms and should be read together with them.

In summary, maxwinmy:

• Collecting personal data required for registration, KYC verification, payment processing, and service improvement purposes.
• All personal data is protected using 256-bit SSL encryption and strict technical security measures.
• Will not sell or disclose your personal data to third parties without your consent, except where required by law.
• Compliant with applicable data protection requirements in Malaysia.

For more information, please refer to Privacy Policy our complete.

12. Amendments to Terms

Maxwinmy reserves the right to amend, update or replace these Terms and Conditions at any time at our sole discretion. Members will be notified of any significant changes via:

• Notices posted on the maxwinmy platform homepage.
• In-app notifications on the maxwinmy mobile app (where applicable).
• Email the address registered to your account (for critical amendments).

It is your responsibility to review this Terms and Conditions page periodically. If you disagree with any amendment, you must stop using the platform and contact us to close your account. Continued use of the platform after the effective date of any amendment constitutes full acceptance of the revised Terms.

13. Applicable Law

These Terms and Conditions are governed by and interpreted in accordance with applicable law. Any dispute arising from or in connection with these Terms shall first be resolved through good-faith negotiation between both parties.

If a dispute cannot be resolved through negotiation within 30 days, both parties agree to refer the matter to arbitration or a mutually agreed alternative dispute resolution body.

14. Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the maxwinmy platform, please contact our team through the following channels:

For complaints related to responsible gaming or self-exclusion, please visit the Responsible Gaming us or contact our dedicated support team directly.